Fast Shipping

Orders paid by 12PM are

shipped the same day

(During Weekdays) 

Free Shipping

Within Metro Manila

On Selected Items

Contact Center

(0921) 548-4862

support [at] petnessbeauty.com

Conditions of Use

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

Welcome to Pet Ness Beauty’s website. This site is free to use by our visitors. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pet Ness Beauty’s relationship with you in relation to this website.

The term ‘we’, ‘our’ and ‘us’ refer to Pet Ness Beauty whose place is located in Makati City, Philippines. The term ‘you’ and ‘your’ refer to the user, visitor or viewer of our website.

The use of this website is subject to the following Terms and Conditions of Use:

WEBSITE CONTENTS

The content of the pages of this website is for your general information and use only. It is subject to change without notice. We reserve the right in our sole discretion, without any obligation and without any notice requirement to you, to edit or delete any documents, information or other content appearing on this Site, including this Terms and Conditions of Use.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website is owned by or licensed to us. Unauthorized use of this website may give rise to a claim for damages.

ONLINE ORDERING POLICY

By using the Pet Ness Beauty Shopping Cart, you can add and remove products throughout your shopping experience. You may add as many products as you wish, while you travel through our online catalogue. Each time an item is added to your Shopping Cart, you will be directed to your shopping cart reflecting all of your chosen item(s). There is also a current subtotal shown in the lower right corner of your shopping cart. 

If you wish to add more items, simply click the Continue Shopping button. By clicking the Shopping Cart icon, you will be sent to view and edit your Shopping Cart and its contents. All contents of the Shopping Cart will be presented for your approval prior to checkout; you may remove an item anytime by changing the quantity to zero (0) and clicking the update button. You will automatically see your new total. Once you have finished shopping and approved the contents, click Checkout to proceed to the checkout process. 

CHANGING AN ORDER ONCE IT HAS BEEN SUBMITTED 

You can still change orders after they have been submitted to us. You can change your orders by resubmitting an order form containing the changed item(s) and putting a note in the comment box (in your new order form) to cancel your previous order. 

However, orders that are already paid cannot be changed. Once an order begins the fulfillment process, we are unable to modify it. We apologize for any inconvenience. We hope that in most cases our faster processing times work to your advantage. Please do not resubmit your order. We reserve the right to refuse processing your resubmitted form once payment for the first order submitted has been received. Should you have further questions, you may Contact Us for assistance. 

PRICES 

While we make every effort to prevent errors, mistakes may occur. We are not responsible for typographical errors of any kind and reserve the right to make corrections. All prices are subject to change without prior notice. 

If a price listed in our site is not updated or if a computation of your order total is wrongly calculated, we reserve the right to send you a new invoice which reflects the correct price and total amount due. 

We do not accept haggling of prices. All prices indicated in our site are fixed. Discounts, if any, will be provided to you. 

DISCOUNTS 

We are trying our best to offer you the best price for our items. Some of our items have discounts based on the number of quantity being purchased. These discounts are indicated in the product details. In the event that the quantity available could not meet the required quantity needed to avail of the discount, regular price shall apply. 

Another way of availing discount is through our discount coupons which you can use during the checkout process. We will sometimes issue discount coupons over the internet (forums, blogs, etc). These discount coupons can be used for a limited period of time. 

PAYMENTS 

We only accept the following mode of payments: 

  • Cash Upon Pick Up
  • Credit Card Payment on Pick Up (subject to addtional 8% as online handling fee) 
  • Deposit to our Bank of the Philippine Island (BPI) Account
  • Deposit to our Banco De Oro (BDO) Account
  • Deposit to our Metrobank Account
  • Deposit to our China Bank Account
  • Transfer through GCash
  • Transfer through Smart Money
  • Paypal payments (subject to additional 8% as online handling fee)



LOW ORDER FEE 

Low order fee for domestic purchases will be Fifteen Pesos (Php15.00) for orders under Two Hundred Fifty Pesos (Php250.00). This low order fee is being charged only if you are going to pay through Paypal. 

Low order fee for international purchases will be Two Hundred Fifty Pesos (Php 250.00) for orders under One Thousand Pesos (Php1,000.00) or its dollar equivalent regardless of the payment method being used. 

SHIPPING, HANDLING AND RETURNS 

By using our site, you are bound to abide by Pet Ness Beauty’s Shipping, Handling and Returns Policy which is also included in our website. 

Processing your order for shipment will start after the confirmation of receipt of payment. It is necessary to inform us via email or text message that payment for your order has been sent already. We will not be responsible for any delay caused by late payment notification. 

INFORMATION SUBMITTED 

Please double check all the information you are submitting to us via our online order form. We will not be held responsible for any problems caused by the wrong information submitted to us. 

PRODUCT OPTIONS 

We offer some items that have several product options. These product options refer to the sizes, colors, designs, etc that are available for that item. In case your chosen option is not available (for example your chosen design), we reserve the right to replace it with another option that is available for that same item. If the product option of an unavailable item refers to a size (in case of dog clothes), we will replace it with the same size but with a different design of your choice. 

LINKING WEBSITES 

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we approve or endorse the website(s). All rules, terms and conditions, other policies (including privacy policies) and operating procedures of third-party linked websites will apply to you while on such websites. We have no responsibility for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. This Site and the third-party linked websites are independent entities and neither party has authority to make any representations or commitments on behalf of the other. If you decide to leave our Site and access these third-party linked sites, you do so at your own risk. 

You may not create a link to this website from another website or document without Pet Ness Beauty’s prior written consent. 

GENERAL 

You agree that all actions or proceedings arising directly or indirectly out of this agreement, or your use of the site or any sample products, freebie offers or services obtained by you through such use, shall be litigated in the court of Makati City, Philippines. You are expressly submitting and consenting in advance to such jurisdiction in any action or proceeding in any of such courts, and are waiving any claim that Makati City, Philippines is an inconvenient forum or an improper forum based on lack of venue.

© 2014 Pet Ness Beauty. All Rights Reserved.